Information

Welcome to Extendoutcandles, where we craft handmade natural scented candles, car diffusers, sprays, melts and fragrance blocks. We are committed to provide you with high-quality, eco-friendly products that enhance your space. Find answers to your most common questions below, or feel free to contact us directly at [extendoutcandles&hotmail.com ] for further assistance.

Frequently asked questions

At Extendoutcandles, we believe in transparency and empowering our customers with information. Our products are carefully crafted in Kaiserslautern, Germany, and shipped from our online store. Below, you will find detailed answers to the most common questions about our offerings, ensuring you have all the details you need for a delightful experience.

What type of wax is used in your candles?

Our candles are made with natural, clean-burning eco nature soy wax,  Soy is a natural and renewable resource, and vegan friendly.

Do you have any special tips or advice for taking care of your natural candles so they last longer or burn better?

Burn the candle for at least 3 hours during the first use to create an even wax pool. Trim wick regulary. Our 255 gram candle offers an estimated burn time of around 50 hours.

What makes your handmade natural candles and other scent products special or different from others?

Our candles are distinguished by their cotton-paper wicks, ensuring you a versatile and clean burn. We are committed to your well-being, which is why all our products are free from phthalates, parabens, and harsh chemicals. Our fragrances are naturally derived and rigorously reviewed against the safety standards established by the International Fragrance Association (IFRA).

What should customers know about getting their orders delivered or returning something if they need to?
We aim for complete customer satisfaction. Our products can be returned entirely unused, in perfect condition, and enclosed in their original retail packaging. For more details on shipping and returns, please visit our [[website]] or contact us directly.

Discover the essence of natural scents

Explore our full range of handcrafted natural scented candles, diffusers, and sprays, designed to transform your environment. Each product from Extendoutcandles is made with care and dedication, bringing purity and tranquility into your life.